Privacy Policy

Last Updated: May 4, 2025

This Privacy Policy ("Privacy Policy") explains how Wittro. ("Wittro," "we," "us," "our") collects, uses, shares, and protects user ("you," "your") Personal Information when you use our desktop application and related services (collectively, the "Services"). "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

By using our Services, you consent to the processing of your information in accordance with this Privacy Policy.

1. Personal Information We Collect

1.1 Types of Personal Information Collected

Depending on how you interact with our Services, we may collect the following information:

  • Personal identifiers and contact information: name, email address, phone number, and any other information you submit through our Services.
  • Account information: username and password.
  • Communications: records of any communication and any Personal Information provided during communication with us.
  • Screen data: visual data from screen captures you permit for real-time assistance.
  • Billing and financial information: billing contact name, billing address, payment details, and purchase history.

1.2 Sources of Personal Information

We collect Personal Information from:

  • You, when you register, make a purchase, or use our Services.
  • Your device, automatically through application use and granted screen permissions.

2. How We Use Personal Information

We use Personal Information to:

  • Deliver, maintain, and improve Services.
  • Provide real-time assistance by analyzing screen input.
  • Personalize Services and content.
  • Respond to inquiries, provide support, and resolve issues.
  • Conduct analytics and research to identify usage trends and develop features.
  • Send updates, product information, and account communications.
  • Verify accounts, prevent fraud, monitor unauthorized activity, and enforce Terms of Service.
  • Comply with legal requirements and industry standards.

3. Disclosure of Personal Information

3.1 Service Providers

We share Personal Information with third-party providers who perform services on our behalf under contract and per our instructions.

3.2 Business Transfers

In a merger, acquisition, financing, reorganization, bankruptcy, or sale, Personal Information may transfer. We will notify you of any change in ownership or control.

3.3 Legal Requirements

We may disclose Personal Information to comply with law, defend rights, prevent wrongdoing, protect safety, or limit liability.

4. Cookies and Tracking Technologies

4.1 Cookies

Cookies are text files stored on your device to enable website functionality and provide usage information.

4.2 Types of Cookies

  • Essential: required for security, authentication, and preferences.
  • Analytical: count visitors and track movement.
  • Functionality: recognize return visits and remember preferences.
  • Targeting: record visited pages and followed links.

5. Security of Your Personal Information

We apply technical and organizational measures to protect Personal Information. We cannot guarantee absolute security for data transmission or storage.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, object to processing, and withdraw consent for your Personal Information.

7. Notice to California Residents

California residents have rights under CCPA/CPRA. We do not sell Personal Information or share it for cross-contextual behavioral advertising.

8. Notice to Users Outside the United States

Services are hosted in the United States. By using Services, you consent to transfer of your information to our facilities and third parties as described.

9. Data Retention

We retain Personal Information as long as necessary for the purposes collected, including legal, accounting, and reporting requirements. We securely delete or anonymize information when no longer needed.

11. Children's Privacy

Services are not directed to children under 13. We do not knowingly collect Personal Information from children under 13. We will delete such information if discovered.

12. Links to Other Websites and Services

Services may link to third-party sites. This Privacy Policy does not cover third-party practices. Review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy. "Last Updated" indicates the effective date. Review periodically for changes.

14. Contact Us

Wittro
Email: help@wittro.com

Wittro is an undetectable AI-powered assistant built for Virtual Meetings, Sales calls, and more