Refund Policy
Last Updated: May 4, 2025
At Wittro, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds of our Services.
1. Eligibility for Refunds
We offer a 24-hour money-back guarantee on all new subscriptions. If you are not satisfied with our Services for any reason, you may request a full refund within 24 hours of your initial purchase.
1.1 Subscription Refunds
- For monthly subscriptions, you may request a refund within 24 hours of your initial purchase or the most recent renewal.
- For annual subscriptions, you may request a refund within 24 hours of your initial purchase.
- After the 24-hour period, we do not provide prorated refunds for the remaining time on your subscription.
2. How to Request a Refund
To request a refund, please contact our support team at support@wittro.com with the following information:
- The email address associated with your account
- Date of purchase
- Reason for requesting a refund
We aim to process all refund requests within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.